1. It’s possible, just possible, that the worst of the disaster that has been the Calgary payroll/benefits and Occupational Health and Safety services provided by Telus Sourcing Solutions is coming to an end.
It can’t come soon enough! Just yesterday we learned that once again, there has been a major error. This time, deductions for parking were made from pay of members who require a car for work, retroactive to January 1. Without lots of gory details, that was not to happen without consultation with HSAA. Our expectation was that the deductions would (after that consultation) be back to April 1, and then those members would expense the parking costs to AHS. With the intervention of our capable staff, the error has been partially corrected, and there is a promise that the rest of the corrections will happen next week.
Alberta Health Services has announced that it is moving to take back the direct service provision and to rely on TSSI only for the technical platform. Here’s hoping that the issues we have had are not the result of the software, but of the service delivery model that they implemented. Cross your fingers!!!
2. The Minister of Health and Wellness, Gene Zwozdesky, will speak to HSAA members at our AGM next week. It should be interesting. There are certainly plenty of issues that members will want to discuss with him. Watch for the updates.
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